Accountability and transparency are principles of good government. Town of Huntsville is committed to conducting business in this manner. The links below provide details, policies and practices that are fundamental to open government:
| Closed meeting investigator | ||||||||||||||||||
|
Under Section 239 of the Municipal Act, 2001, as amended, any individual may request that an investigation be undertaken to determine whether a municipality or local board has complied with the Municipal Act or its Procedure By-law in respect of a meeting or part of a meeting that was closed to the public. Read about the closed meeting investigator process. |
||||||||||||||||||
| Municipal complaint process | ||||||||||||||||||
We recommend you first speak directly with the service area where you have an issue, in person or by telephone. Most complaints are received verbally and can be resolved promptly by the department in charge of the service.
Submitting a Request for ServiceDefinition of "Request for Service":
How to submit a Request for Service:
Submitting a ComplaintDefinition of "Complaint":
How to submit a Complaint: The Town of Huntsville has a Municipal complaint policy for receiving and handling complaints from citizens who are dissatisfied with service, actions or lack of action by a Town department or staff member.
All complaints will be dealt with in a confidential manner according to the Municipal Freedom of Information and Protection of Privacy Act. Information will be collected, used and disclosed in accordance with the Act. |
||||||||||||||||||
| Municipal freedom of information | ||||||||||||||||||
|
The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) provides an individual with the right to access information under the custody and control of an institution, including one's own personal information. Individuals wanting to submit a formal request for information under the Municipal Freedom of Information Act must fill out a Freedom of Information Request request. |
||||||||||||||||||
| Open data | ||||||||||||||||||
| Explore data in a new and innovative and new open data page. | ||||||||||||||||||
| Policies and by-laws | ||||||||||||||||||
These and more on the by-laws and policies page. |
||||||||||||||||||
| Public disclosures for Council office expenses | ||||||||||||||||||
|
Public disclosures for members of Council
|