The Town of Huntsville is committed to a consistent and uniform process to respond to complaints received regarding the dissatisfaction of programs, facilities, Town services, Town employees, or operational procedures at the point of service delivery.
If you have a concern, follow these steps to issue a complaint.
Step 1
Speak to us
Contact a Town of Huntsville staff member in the appropriate department about your concern. We want to help resolve your complaint at first point of contact.
Step 2
Submit your complaint/request for service
Submit your complaint in writing using one of these forms:
- All questions or complaints
- Building property standards complaint
- Fire safety complaint
Step 3
Escalate your complaint
This step only applies if you have already completed all other steps above:
Contact Us
Town of Huntsville
37 Main St. East
Huntsville, Ontario
P1H 1A1
Open Monday to Friday 8:30 – 4:30
Phone: 705-789-1751 option 0
Fax: 705-788-5153
Email Us