An excellent career opportunity awaits you at the Town of Huntsville. If you want to work in a community that is set in one of the most beautiful natural settings in Canada and offers a great quality of life with all the amenities, this is the job for you! Located in Ontario’s cottage country, the Town of Huntsville is the largest community in the District Municipality of Muskoka and in proximity to the west side of Algonquin Park. Within this exciting setting, the Town of Huntsville has a vibrant downtown and offers many cultural and outdoor recreational opportunities. The Corporation of the Town of Huntsville is located two hours north of Toronto in beautiful Muskoka cottage country. Huntsville, with a population approaching 20,000, is the largest community in the District of Muskoka and is a vibrant and dynamic community in which to live, work and play.

Customer Service Representative

Recognizing the importance and understanding of providing exceptional customer service to fulfill customer needs and expectations, the Customer Service Representative will provide service delivery to a diverse client base in a friendly, warm and knowledgeable manner utilizing a computer-based data system during Muskoka Heritage Place’s May to October season. You will process transactions either in person, phone, e-service or any other channel of communication efficiently and accurately taking ownership of client queries, keeping clients informed. The Customer Service Representative will also support the processes of the Community Services Division functions including day-to-day operations, data entry and maintaining inter-departmental communications.

Ideally, the successful candidate will have the ability to make decisions independently, must possess excellent organizational, interpersonal, problem solving and communication skills and be proficient in personal computer systems. The ideal candidate is self-motivated with a keen sense of customer service and the ability to multi-task in a fast-paced environment.

Working hours are dependent on operations and will include daytime and weekends. The hourly wage for this position is $20.56.

The Town of Huntsville is committed to providing accommodations throughout the hiring process. If you require an accommodation, we will work with you to meet your needs. Qualified applicants are invited to submit a cover letter and resume to the undersigned by April 11, 2026, at 4:00 pm.

Manager, Muskoka Heritage Place
Customer Service Representative Competition
Town of Huntsville, 37 Main Street East
Huntsville, ON, P1H 1A1
jillian.jordan@huntsville.ca

The Town of Huntsville is committed to providing accommodations throughout the hiring process. If you require an accommodation we will work with you to meet your needs. We appreciate all applications, however, only those candidates invited for an interview will be acknowledged. Personal information contained in your resume is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used strictly for employment assessment purposes. The Corporation of the Town of Huntsville is an equal opportunity employer who is committed to diversity in the workplace.