Neighbourly Living

Guide to communicating with your neighbours

Here are some tips that can help improve communication with your neighbours, and may help you to address issues before they become conflicts:

Tip #1 - Talk with your neighbours

Staying connected and talking can reduce issues between neighbours and within your neighbourhood.

If you are planning on doing something that might impact your neighbours, talk to them ahead of time.
If you have a concern over an activity, it is not helpful to assume your neighbour knows there is a problem. Sometimes they may be unaware, and talking to them may avoid a conflict that may be the result of a simple misunderstanding.

Tip #2 - Listen to your neighbour's concerns

When your neighbour expresses a concern, take it seriously even if it seems unimportant to you. When people feel heard and understood, it is easier to work through a problem.

Tip #3 - Focus on the problem, not the person

Try to focus on the problem rather than on the person.

Tip #4 - Connect with your neighbours before contacting by-law

Attempts to talk or write to your neighbour should be made before calling the By-law Enforcement team. Be calm and state the impact your neighbour’s actions are having in a clear, friendly manner.

Filling out a log or diary can be beneficial to provide accurate information to by-law.