The Town of Huntsville Risk Management Program is responsible for three main areas:

  • insurance
  • risk control
  • claims administration

Vehicle damage claims

Report all motor vehicle claims to the vehicle owner’s insurance provider, regardless of who is at-fault. Ontario auto insurance regulations require this.

If you have an accident involving your vehicle, please report it to your insurance provider immediately. The automobile insurer will:

  • Determine who the responsible party is
  • Contact the at-fault party directly, on your behalf

Like all Ontario Municipalities, the Town of Huntsville is required to comply with the Minimum Maintenance Standards for Municipal Highways (Ontario Regulation 239/02).

Property damage claims

Report property loss or damage to your property insurance provider immediately. Your property insurer will:

  • Determine who the responsible party is
  • Contact the at-fault party directly, on your behalf

Claims for bodily injury

Report an injury to the Town immediately if you believe the injury was at the fault of the Town. Our insurance policy may not respond to claims brought forward after the proscription period has expired. This period will differ depending on the claim details.

To report your injury claim, please follow the claim file process:

Claim file process

Prepare a notice of claim in writing, and be sure that it has the following details:

  • Name, mailing address, telephone number of the person making the claim
  • If different from above - contact name, mailing address, email, telephone number of the person submitting the claim
  • Date, approximate time of the claim, location
  • Brief description of what happened
  • Name(s) of any contractor involved (if known)

Once your claim is received, the Town will:

  • Review all claims filed
  • Endeavor to respond in a timely manner