Careers

Customer Service Representative, Canada Summit Centre - Part Time Position

This is an exciting opportunity for a career with the Town of Huntsville as we continue to build towards our future goals of becoming a nationally recognized host venue for events and cultural tourism in the context of one of the most beautiful natural settings in Canada.

The Corporation of the Town of Huntsville is located two hours north of Toronto in beautiful Muskoka cottage country. Huntsville, with a population approaching 20,000, is the largest community in the District of Muskoka and is a vibrant and dynamic community in which to live, work and play.

Recognizing the importance and understanding to provide exceptional customer service to fulfill customer needs and expectations, the Customer Service Representative will provide service delivery to a diverse client base in a friendly and knowledgeable manner utilizing a computer-based data system. You will process transactions either by person, phone, email, e-service or any other channel of communication efficiently and accurately taking ownership of client queries, complaints by initiating action or resolving the problem resourcefully and keeping clients informed. The Customer Service Representative will also support the processes of the Community Services Division functions including day to day operations, data entry and maintaining inter-departmental communications.

Ideally, the successful candidate will have an ability to make decisions independently, must possess excellent organizational, interpersonal, problem solving and communication skills and be proficient in personal computer systems. The ideal candidate is self-motivated with a keen sense of customer service and ability to multi-task in a fast-paced environment.

The hourly rate range for this position is $18.91. Working hours are dependent on operations and will include daytimes, evenings, weekends and statutory holidays.

The Town of Huntsville is committed to providing accommodations throughout the hiring process. If you require an accommodation we will work with you to meet your needs. Qualified applicants are invited to submit a resume to the undersigned:

Human Resources Department
Customer Service Representative – Canada Summit Centre Competition
Town of Huntsville, 37 Main Street East
Huntsville, ON, P1H 1A1
hr@huntsville.ca

We appreciate all applications, however, only those candidates invited for an interview will be acknowledged. Personal information contained in your resume is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used strictly for employment assessment purposes. The Corporation of the Town of Huntsville is an equal opportunity employer who is committed to diversity in the workplace.

Marketing Coordinator, Digital - Contract Position

An excellent opportunity awaits you at the Town of Huntsville. If you want to work in a community that is set in one of the most beautiful natural settings in Canada and offers a great quality of life with all the amenities, this is the job for you! Located in Ontario’s cottage country, the Town of Huntsville is the largest community in the District Municipality of Muskoka and in proximity to the west side of Algonquin Park. Within this exciting setting, the Town of Huntsville has a vibrant downtown and offers many cultural and outdoor recreational opportunities.

The Development Services Division is currently looking to hire a Marketing Coordinator - Digital to fill an initial 3-month contract position.

The Marketing Coordinator - Digital is responsible for design and implementation of marketing services for the corporation, including cultural and heritage attractions. In addition to the development of internal and external promotional material, this role includes social media, media relations, content creation, print publications and online advertising.

Ideally, the successful candidate will be self-motivated and have the following qualifications:

• Post-Secondary graduate in a related field
• 5 years’ of hands-on experience in marketing, advertising, and communications
• Strong written communication skills including copy writing, content generation and editing skills
• Excellent interpersonal and verbal communication skills
• Excellent working knowledge of computer applications such as Microsoft Office, Adobe Creative Suite: Photoshop, Indesign, Illustrator and Premiere Pro
• Advanced knowledge of social media platforms, paid promotion, analytics, and industry best practices in social media is essential
• Excellent knowledge of Google products for paid promotion and analytics
• Strong graphic design and photography skills
• Knowledge, experience, and interest in video production is essential
• Able to work flexible hours with some evenings and weekend work required
• Able to report to work in Huntsville, with some remote work ability
• Positive, outgoing attitude with the desire to collaborate in a team-oriented environment
• Knowledge of municipal government is an asset

In addition to your resume, please provide a sample of graphic design work that would demonstrates your abilities, as well as a sample of a social media campaign that you have worked on.

The hourly range for this position is $33.73 to $37.18 based on a 35 hours per week plus 4% vacation pay in lieu of vacation time. Remote working will also be considered.

The Town of Huntsville is committed to providing accommodations throughout the hiring process. If you require an accommodation, we will work with you to meet your needs. Qualified applicants are invited to submit a resume and cover letter to the undersigned by 4pm on May 27, 2022:

Human Resources Department
Marketing Coordinator - Digital
Town of Huntsville, 37 Main Street East
Huntsville, ON, P1H 1A1
hr@huntsville.ca

We appreciate all applications, however, only those candidates invited for an interview will be acknowledged. Personal information contained in your resume is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used strictly for employment assessment purposes. The Corporation of the Town of Huntsville is an equal opportunity employer who is committed to diversity in the workplace.

Downtown Huntsville BIA Assistant, Huntville BIA - Part Time Position

Job Summary

• Provides administrative support to the Manager and the Board of Directors
• Interacts with Downtown Huntsville BIA business owners and property owners, Town staff, and the general public
• Provides membership communications
• Assists with event development and delivery, as well as other on the street initiatives
• Provides prompt response to all inquiries in a courteous and efficient manner
• Encourages the promotion of the downtown at every opportunity
• Demonstrates exemplary customer relations skills that project a superior company image

Qualifications

• Post-secondary education or related work experience preferred
• Experience providing administrative support
• Strong organizational skills with attention to detail
• Exceptional interpersonal and customer service skills
• Professional telephone manner
• Excellent communication skills, both verbal and written
• Ability to work both independently and as part of a team
• Demonstrated ability to work with sensitive and confidential information
• Computer application skills, specifically word processing
• Software skills, specifically Excel and Photoshop (an asset)

Duties and Responsibilities

• Liaise with membership and other groups in face-to-face conversations, zoom and over the telephone
• Liaise between Town departments and membership regarding downtown events and promotions, road closures, beautification, downtown housekeeping, etc
• Foster and maintain a pleasant working relationship with stakeholders: members, Town staff, property owners/managers, and suppliers
• Assist with Main Street construction initiatives as directed by the Manager
• Attend board / committee meetings, and conduct meeting minutes
• Assist with downtown beatification efforts
• Update and maintain the membership database
• Aid in the preparation and distribution of BIA membership communications
• Responsible for keeping up-to-date with current local news and events, and clipping and filing downtown information from local newspapers
• Provide support for events / on the street initiatives (such as Downtown Dollars) to Manager as needed
• Assist in outcome reporting for BIA led initiatives
• Updates and maintain policies, procedures, and by-laws as directed by the Manager
• Attend Downtown Board after-hours meetings and events as needed
• Other associated duties and special projects as assigned

Working Conditions

Occasionally visit members on-site (i.e. retail stores, offices). Work 20 hours per week, 4 hours a day during office hours of 8am – 4:30pm. Attendance is required at some after-hours meetings. Attendance is occasionally required for weekend events, approximately four times per year. All overtime hours must be approved in advance with the Manager. This position will be paid on an hourly basis, $18.00 – $21.00 / hour based on experience.

Resumes and Cover Letters submitted by Wednesday May 18 2022 at 5:00pm
Email: huntsvillebia@bellnet.ca
Attention: Morgan Richter – BIA Manager

We thank all candidates for their interest and advise that only those selected for an interview will be contacted. The Huntsville BIA is an equal opportunity employer who is committed to diversity in the workplace. Personal information submitted will be used for the purposes of this competition only, in accordance with the Freedom of Information and Protection of Privacy Act.

Day Camp Counsellors/Junior Counsellors - Seasonal Positions

The Town of Huntsville is a scenic tourist-based community located in Muskoka cottage country. With a population approaching 20,000, it is the largest community in the District of Muskoka and is fashioned as a vibrant and dynamic destination to live, work and play.

The Town of Huntsville is looking for enthusiastic, dedicated, and creative individuals to work in our exciting day camp program for the summer months of July and August! Reporting directly to the Recreation & Leisure Coordinator, Community Services Division, the above listed summer camp staff will facilitate Summer Day Camps to campers ages 4-12 in accordance to the policies and procedures established by the Town of Huntsville. Prescribed programs have been created with a focus on recreation, traditional camp activities, arts and crafts, sports and games. Duties include; planning, participating and supervising children and children’s activities, to provide for the necessary care for each child, providing suggestions for program enhancement, to obtain and develop learning materials/resources, completion of time sheets and any training and attendance at staff meetings.

The ideal candidate will have previous experience working with children (ages 4 -12) and will understand a variety of sports, cooperative games, arts/crafts and summer camp fun.

Relevant qualifications include:

• Standard First Aid and CPR.
• High Five – PHCD is an asset.
• NLS certification is also an asset.

The Town of Huntsville is committed to providing accommodations throughout the hiring process. If you require an accommodation, we will work with you to meet your needs. Qualified applicants are invited to submit a resume to:

Jessica Smith
Recreation and Leisure Coordinator, Community Services
Town of Huntsville, 20 Park Drive,
Huntsville, On, P1H 1P5.
e-mail: jessica.smith@huntsville.ca

We appreciate all applications, however, only those candidates invited for an interview will be acknowledged. Personal information contained in your resume is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used strictly for employment assessment purposes. The Corporation of the Town of Huntsville is an equal opportunity employer who is committed to diversity in the workplace.