Report card

A visual of this report card can be viewed as well.

1. Introduction

As of April 2021, there are a total of 118 Goals and are divided into two broad categories known as Passive Goals and Actionable Goals.

Passive goals

Passive Goals are goals that uphold the Mission, Vision and Values of the Town of Huntsville. These Goals are considered to be Continuous. An example of a Passive Goal is goal number GOV 3.2: Continuously review all by-laws and administrative requirements to ensure they are appropriate and necessary.

There are currently 52 Passive Goals in the Strategic Plan.

Actionable goals

Actionable Goals are goals that have a require a specific action to be done to meet an objective. These goals may be considered Not Started, Started, or complete. An example of an Actionable Goal is goal number Env 3.1: Conduct a Town-wide Stormwater Drainage Study.

There are currently 66 Actionable Goals in the Strategic Plan. 

2. Status of goals

2.1 Economic Development (EcDev)

2.1.1 Business development
a. Goal: EcDev 1.1: Engage stakeholders and stimulate year-round economy

Status: Removed on November 29, 2019 by Resolution 309-19

b. Goal: EcDev 1.2: Continue Business Retention and Expansion Program
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Annual business survey issued
c. Goal: EcDev 1.3: Promote Huntsville as a year-round business destination
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Continuous outreach
d. Goal: EcDev 1.4: Develop brand strategy for Huntsville and community partners
  • Goal Type: Actionable
  • Status: Started
  • Comments: Scheduled for 3rd Quarter 2021
e. Goal: EcDev 1.5: Work with regional partners and the business community to identify actionable solutions to assist with the diversification of the workforce
  • Goal Type: Passive
  • Status: Continuous
  • Comments: The Town participates in the Workforce Development Task Force with the District of Muskoka
f. Goal: EcDev 1.6: Identify opportunities to ensure vibrant downtown. Collaborate and support with BIA in identify year-round business opportunities. Support the Main Street streetscape Identify opportunities to ensure vibrant downtown. Collaborate and support with BIA in identify year-round business opportunities. Support the Main Street streetscape project in partnership with the BIA. project in partnership with the BIA.
  • Goal Type: Actionable
  • Status: Started
  • Comments: Identify opportunities to ensure vibrant downtown. Collaborate and support with BIA in identify year-round business opportunities. Support the Main Street streetscape project in partnership with the BIA.
g. Goal: EcDev 1.7: Market high speed service among residents and external stakeholders and businesses
  • Goal Type: Passive
  • Status: Continuous
  • Comments: District-wide Broadband strategy development
h. Goal: EcDev 1.8: Update Downtown CIP to look at tax and grant incentive programs
  • Goal Type: Actionable
  • Status: Complete
  • Comments: New CIP incentives program launched February 2021
i. Goal: EcDev 1.9

Status: Item not adopted


j. Goal: EcDev 1.10: Attract new business to area

Status: Removed on November 29, 2019 by Resolution 309-19


k. Goal: EcDev 1.11: Complete Economic Development Strategy
  • Goal Type: Actionable
  • Status: Started
  • Comments: RFP to be released shortly
l. Goal: EcDev 1.12: Identify and provide recommendations on potential opportunities for the Empire Lot
  • Goal Type: Actionable
  • Status: Not Started
  • Comments: Property has recently been sold
m. Goal: EcDev 1.13: Vacant commercial Properties (stiffer penalties)
  • Goal Type: Actionable
  • Status: Not Started
  • Comments: None
n. Goal: EcDev 1.14: Create CIP for affordable housing (new from res.309-19)
  • Goal Type: Actionable
  • Status: Not Started
  • Comments: Waiting on MAHTF as it was an action item for the finance sub-group

2.1.2 Smart value housing

a. Goal: EcDev 2.1: Engaging private sector to identify creative solutions to housing – Business Outreach program
  • Goal Type: Passive
  • Status:
  • Comments: Participation in MAHTF, Continuous open dialogues with developers
b. Goal: EcDev 2.2: Partner in regional smart value housing strategies
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Participation in MAHTF, Continuous open dialogues with developers

2.1.3 Connectivity

a. Goal: EcDev 3.1: Work with partners to expand high speed services downtown and rural areas
  • Goal Type: Actionable
  • Status: Started
  • Comments: Working with Fiber cable suppliers to install ducts in Main street during reconstruction
b. Goal: EcDev 3.2: Expand access to broadband services in underserviced areas
  • Goal Type: Passive
  • Status: Continuous
  • Comments: District of Muskoka's Broadband task force
c. Goal: EcDev 3.3: Support fibre company providers (Cogeco, Lakeland, etc.) in their application for funding for new broadband services in identified underserviced areas within the Town of Huntsville (revised from res. 309-19)
  • Goal Type: Passive
  • Goal Type: Continuous
  • Comments: District of Muskoka's Broadband task force

2.1.4 Tourism development

a. Goal: EcDev 4.2 Complete the implementation of the Municipal Accommodation Tax (Mandate Letters)
  • Goal Type: Actionable
  • Status: Complete
  • Comments: STR incorporated into MAT 2020
b. Goal: EcDev 4.2
  • Status: Item not adopted
  • Status:
  • Comments:
c. Goal: EcDev 4.3

Status: Item not adopted

d. Goal: EcDev.4.4 Complete municipal branding exercise (mandate letter)

Status: Removed on November 29, 2019 by Resolution 309-19

e. Goal: EcDev 4.5

Status: Item not adopted

f. Goal: EcDev 4.6 Town to support (facility use or financially) increase hosting events within the Town of Huntsville
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Added Winter lighting event - in kind contributions

2.2 Culture and Wellness

2.2.1 Healthcare
a. Goal: CW 1.2: Actively participate in regional health care initiatives
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Participate on Local Share Group, quarterly meetings with MAHC. Worked with SMDHU and MAHC on Vaccination and Assessment Centres during COVID
b. Goal: CW 1.3: Continue engagement and partnerships with neighbouring municipalities on the protection of acute care services (mandate)
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Participate on Local Share Group which included neighbouring municipalities.
c. Goal: CW 1.4: Partnerships with District and Regional Health Care Initiatives
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Council representation on District Health Services Committee.
d. Goal: CW 1.5: Facilitate the completion of Fairvern Nursing Home re-development (mandate)
  • Goal Type: Actionable
  • Status: Started
  • Comments: Working with partners to provide development property, road and service to building lot.
e. Goal: CW 1.6: Seek opportunities to make specialty health services available in Huntsville (mandate)
  • Goal Type: Actionable
  • Status: Not Started
  • Comments:
 2.2.2 Recreation and Leisure
a. Goal: CW 2.1: Create a Comprehensive Community Services Master Plan that promotes long term strategies for healthy and active living in Huntsville
  • Goal Type: Actionable
  • Status: Started
  • Comments: Contract awarded on February 12, 2021 to Monteith Brown Planning Consultants Ltd. and Tucker-Reid & Associates.
b. Goal: CW 2.2: Create opportunities to ensure vulnerable populations have access to recreation, housing & active living
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Examples include: New Town Hall ramp being installed; accessibility ramp at Port Sydney beach; Update of Affordable Recreation Program.
c. Goal: CW 2.3 Complete needs assessment of open spaces

Comments: Removed on November 29, 2019 by Resolution 309-19

d. Goal: CW 2.4: Create partnerships with community groups & develop/implement plan
  • Goal Type: Passive
  • Status: Continuous
  • Comments:
e. Goal: CW 2.5: Shared partnerships (wellness for local programming) - new from Council meeting Aug 8/19
  • Goal Type: Passive
  • Status: Continuous
  • Comments:
f. Goal: CW 2.6: Participate in age-friendly community planning process & develop plan
  • Goal Type: Actionable
  • Status: Started
  • Comments: New Manager of Recreation, Culture & Heritage to take this on. District is Lead.
g. Goal: CW 2.7: Review all programs and policies to ensure Accessibility (AODA) compliance
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Example: Human Resources monitors changes in AODA compliance, provides training and incorporates any changes that are required with respect to their standard and participate in the yearly compliance reporting.
2.2.3 Arts, Culture and Heritage
a. Goal: CW 3.1: Develop marketing strategy
  • Goal Type: Actionable
  • Status: Started
  • Comments: Planning for future months in 2021- in order to rebuild and rebound from COVID-19.
b. Goal: CW 3.2: Prepare and implement a five-year business plan for the Algonquin Theatre in 2019 (mandate)
  • Goal Type: Actionable
  • Status: Started
  • Comments: New Manager of Recreation, Culture & Heritage to take this on.
c. Goal: CW 3.3: Continue to evaluate the feasibility of a public art gallery (mandate)
  • Goal Type: Passive
  • Status: Continuous
  • Comments: New Manager of Recreation, Culture & Heritage to take this on.
d. Goal: CW 3.4: Building on the now completed Cultural Strategy, prepare a new plan (mandate)
  • Goal Type: Actionable
  • Status: Not Started
  • Comments: New Manager of Recreation, Culture & Heritage to take this on.
e. Goal: CW 3.5: Complete a long-term strategy for the future of Muskoka Heritage Place (mandate)
  • Goal Type: Actionable
  • Status: Started
  • Comments: Manager of MHP working with revitalization Group
f. Goal: CW 3.6: Water fountains - make art water feature (revised from Res. 309-19)
  • Goal Type: Actionable
  • Status: Not Started
  • Comments: BIA and Facilities are working on this

2.3 Natural Environment and Sustainability

2.3.1 Protection
a. Goal: Env 1.1: Partner with organizations to respond to Planning for Climate Change in Muskoka
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Continuous discussions with DMM/Climate action Muskoka.
b. Goal: Env 1.2: Incorporate messaging related to Huntsville's "culture of sustainability" as referenced by unity Plan into community marketing and branding
  • Goal Type: Actionable
  • Status: Not Started
  • Comments: All Town of Huntsville Job descriptions include reference to sustainability principles.
c. Goal: Env 1.3: Screen all municipal events to measure and mitigate environmental impact/ seat application requires waste management plan and two stream system
  • Goal Type: Passive
  • Status: Continuous
d. Goal: Env 1.4: Official Plan Review has updated comprehensive environmental and social policies to ensure that all new development considers both the Natural Environment and character of Huntsville
  • Goal Type: Actionable
  • Status: Complete
e. Goal: Env 1.5: Digital Elevation Data and Models
  • Goal Type: Actionable
  • Status: Not Started
f. Goal: Env 1.6: Development (control/don’t allow in flood plains) - new from council meeting Aug 8/19
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Critical review of all applications received within flood prone lands, Council continues to approve.
2.3.2 Sustainability
a. Goal: Env 2.1: Continue to develop/apply policies for environmental water quality protection with Muskoka Watershed Council
  • Goal Type: Actionable
  • Status: Started
  • Comments: Implementation of OP with by-law policies to support OP direction
b. Goal: Env 2.2: Ensure planning policies, recommendations & approvals consider the geographic features & character of community
  • Goal Type: Actionable
  • Status: Started
  • Comments: Implementation of OP with by-law policies to support OP direction
c. Goal: Env 2.3: Ensure continual review and update of policies to encourage resiliency for a changing natural environment and the changing demographics of the community as a whole
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Education and implementation through Planning and Building departments.
d. Goal: Env 2.4: Climate change/flooding (work with conservation authorities to adapt) - new from council meeting Aug 8/19
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Working with MNRF and the Muskoka River Watershed Communications Committee in regards to recommendation made about improved communication and flood mitigation.
e. Goal: Env 2.5: Reduce plastic/waste (public water fountains for people and dogs instead of plastic bottles) (revised from Res. 309-19)
  • Goal Type: Passive
  • Status: Continuous
2.3.3 Capital improvements
a. Goal: Env 3.1: Stormwater (Town-wide) Drainage Study
  • Goal Type: Actionable
  • Status: Complete
  • Comments: All 5 phases on main sections have been completed with some work on public parking lots left to be done. Now working on capital plans to deal with issues in system.
b. Goal: Env 3.2: Green space/parkland (Brendale Square Beer Lake partner with Imperial Oil or movie company; River Mill remove parking lot) - new from council meeting Aug 8/19
  • Goal Type: Passive
  • Status: Continuous

2.4 Roads and infrastructure

2.4.1 Transportation
a. Goal: RdInf 1.1: Maintain an up to date roads needs study every 4 yrs. and use that information to develop short term development, construction and maintenance schedules and to inform long term capital plans
  • Goal Type: Actionable
  • Status: Complete
  • Comments: Completed in 2020 now working to incorporate into capital work plans.
b. Goal: RdInf 1.2: Collaborate with other Municipal Governments & Province for potential shared planning, cost saving and efficiencies for services related to roads
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Working on regional fire training centre
c. Goal: RdInf 1.3: Pursue downloading District Roads to the local level as determined to be mutually viable (mandate)
  • Goal Type: Actionable
  • Status: Started
  • Comments: Continue to partner with District in most cost affective manner to provide maintenances such as sweeping and snow removal.
d. Goal: RdInf 1.4: Complete sidewalk inventory and assessment (mandate)
  • Goal Type: Actionable
  • Status: Complete
  • Comments: Completed 2021 now working to incorporate into capital work plans
e. Goal: RdInf 1.5: Complete Prepare a multi year sidewalk capital plan (mandate)
  • Goal Type: Actionable
  • Status: Complete
  • Comments: see above
f. Goal: RdInf 1.6: Improve pedestrian linkages throughout the Town (mandate)
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Sidewalk plan has identified missing links and capital work plan will address them
g. Goal: RdInf 1.7: Construct sidewalks up MR #3 past the hospital to Settler’s Ridge subdivision (mandate)
  • Goal Type: Actionable
  • Status: Started
  • Comments: See sidewalk plan
h. Goal: RdInf 1.8: Maintain an up to date bridge needs study every 2 yrs. and use that info to develop short term construction and maintenance schedules and to inform long term capital plans
  • Goal Type: Actionable
  • Status: Complete
  • Comments: Completed in 2020 now working to incorporate into capital work plans.
i. Goal: RdInf 1.9: Play a leadership role in the implementation of an Active Transportation Strategy that connects the entire region through sidewalks, trails and bike lanes
  • Goal Type: Passive
  • Status: Continuous
  • Comments: All planning applications are reviewed with an eye to improving linkages/connections for active transportation
j. Goal: RdInf 1.10: Bike path/trail/lanes (dedicated to cyclists) - new from Council Engagement Aug 8/19
  • Goal Type: Passive
  • Status: Continuous
  • Comments: All planning applications are reviewed with an eye to improving linkages/connections for active transportation
k. Goal: RdInf 1.11: One Way Streets Study - provide recommendations for traffic flow improvements and potential locations of additional one-way streets (revised from res. 309-19)
  • Goal Type: Actionable
  • Status: Not Started
2.4.2 Asset Maintenance
a. Goal: RdInf 2.1: Develop Cemetery Maintenance Plan Develop a plan to address maintenance of all cemeteries including abandoned locations (mandate)
  • Goal Type: Actionable
  • Status: Not Started
b. Goal: RdInf 2.2: Complete storm sewer inventory and replacement program (mandate)
  • Goal Type: Actionable
  • Status: Complete
c. Goal: RdInf 2.3: Identify, determine and implement levels of service and risk models for all asset classes (revised from res. 309-19)
  • Goal Type: Actionable
  • Status: Started
  • Comments: Part of capital plan to be updated in Summer 2021
d. Goal: RdInf 2.4: Guide Rail Replacement Program
  • Goal Type: Actionable
  • Status: Complete
  • Comments: Regular maintenance as Continuous
2.4.3 Continuous Improvement
a. Goal: RdInf 3.1: Conduct an asset inventory of infrastructure and facilities and prepare a long term management plan including disposition options where appropriate
  • Goal Type: Actionable
  • Status: Started
  • Comments: Operations and Protective Services does this yearly for assets under our control
b. Goal: RdInf 3.2: Continue annual increases to capital budget (for roads, bridges and sidewalks) to until annual capital spending reaches $4,500,000 per year (mandate)
  • Goal Type: Actionable
  • Status: Started
  • Comments: 2022 is last year of this commitment
c. Goal: RdInf 3.3: Identify how the Public Works Department can support the Economic Development Department in their efforts to expand high speed connectivity throughout the Town and to rural areas of the municipality
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Example: Working with internet supply to allow the location of cables on road network and ducts in Main street
d. Goal: RdInf 3.4: Complete Main Street Streetscape (mandate)
  • Goal Type: Actionable
  • Status: Started
  • Comments: Construction has started and will be completed spring 2022
e. Goal: RdInf 3.5: Extend to town dock to the edge of River Mill Park (mandate)
  • Goal Type: Actionable
  • Status: Started
  • Comments: Additional dock spaces were provide in 2020 and waterfront design brief will identify if additional spaces are required.
f. Goal: RdInf 3.6: Complete improvements to Lion’s Lookout including accessibility improvements (mandate)
  • Goal Type: Actionable
  • Status: Started
  • Comments: Waterfront design study will look at this area and make recommendations
g. Goal: RdInf 3.7: Construct Splash Pad in River Mill Park (mandate)
  • Goal Type: Actionable
  • Status: Started
  • Comments: Waterfront design study will look at this area and make recommendations
h. Goal: RdInf 3.8: Move the existing community garden to larger location (mandate)
  • Goal Type: Actionable
  • Status: Started
  • Comments: Waterfront design study will look at this area and make recommendations
i. Goal: RdInf 3.9: Finalize a plan for Pitman’s Bay (mandate)
  • Goal Type: Actionable
  • Status: Not Started
j. Goal: RdInf 3.10: Seek opportunities for partnerships with neighbouring municipalities to improve service and efficiencies for Fire / Emergency Service (mandate)
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Regional training centre being developed.
k. Goal: RdInf 3.11: Implement the recently adopted transit plan to expand and improve service (mandate)
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Waiting on budget funding
l. Goal: RdInf 3.12: Port Sydney Hall – electronic HVAC controls
  • Goal Type: Actionable
  • Status: Not Started
m. Goal: RdInf 3.13: Complete next phase of fire training facility
  • Goal Type: Actionable
  • Status: Started
  • Comments: Regional training centre being developed.
n. Goal: RdInf 3.14: Maintain an up to date fleet inventory and use that info to development short term needs and maintenance and replacement schedules and to inform long term capital plan
  • Goal Type: Actionable
  • Status: Complete
  • Comments: Preparing fleet usage policy
o. Goal: RdInf 3.15: Maintain an up to date facilities inventory and use that info to development short term development, reconstruction and maintenance schedules and to inform long term capital plans
  • Goal Type: Passive
  • Status: Continuous
p. Goal: RdInf 3.16: Maintain an up to date parks and trails inventory and use that info to development short term park development, reconstruction and maintenance schedules and to inform long term capital plans
  • Goal Type: Actionable
  • Status: Complete
  • Comments: Part of capital assets plan
q. Goal: RdInf 3.17: Update Fire Department Master Plan in 2020
  • Goal Type: Actionable
  • Status: Started
  • Comments: Grants have been applied for
r. Goal: RdInf 3.18: Increase facility use (both revenue and non-revenue) by number of events/bookings per facility
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Rebuild after Covid
s. Goal: RdInf 3.19: LED Lighting Replacement at Canada Summit Centre and Active Living Centre
  • Goal Type: Actionable
  • Status: Complete
t. Goal: RdInf 3.20: Ensure all infrastructure projects are built for climate change as per new Official Plan Policies
  • Goal Type: Passive
  • Status: Continuous
u. Goal: RdInf 3.21: Parking (invest and improve existing; more parking; angled parking; expand at CSC; above ground parking garage Brendale Square/Beer Lake; accessible) - new from Council Engagement Aug 8/19
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Explored options for leases with owners during Streetscape, no uptake
v. Goal: RdInf 3.22: Boat launches (more) - new from Council Engagement Aug. 8/19
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Waterfront design study will look at this area and make recommendations
w. Goal: RdInf 3.23: Access to water amenities (expand dock and beach areas) - new from Council Engagement Aug 8/19
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Waterfront design study will look at this area and make recommendations
x. Goal: RdInf 3.24: Complete wayfinding signage (Mandate Letters)
  • Goal Type: Actionable
  • Status: Started
  • Comments: Consultant has finished interviewing staff and key public stakeholders - to be finalized by June 2021
y. Goal: RdInf 3.25: Determine feasibility for Highspeed connectivity in Municipal Buildings
  • Goal Type: Actionable
  • Status: Not Started

2.5 Governance

2.5.1 Strategic Resource Allocation
a. Goal: Gov 1.1: Link annual spending and capital investments to the priorities and objectives endorsed through this strategic plan
  • Goal Type: Passive
  • Status: Continuous
  • Comments: This is part of capital assets review and yearly budging
b. Goal: Gov 1.2: Establish term-based operating and capital budgets to guide and inform the annual budgeting processes
  • Goal Type: Actionable
  • Status: Started
  • Comments: Have Asset Management Plan approved, need to consider by terms now
c. Goal: Gov 1.3: Create a Building Stabilization Reserve Fund Policy, to ensure clarity for the use of these funds
  • Goal Type: Actionable
  • Status: Complete
d. Goal: Gov 1.4: Maximize rental revenues and usage for municipally owned rental facilities (Mandate)
  • Goal Type: Passive
  • Status: Continuous
e. Goal: Gov 1.5: Reduce corporate legal expenses by 10% (mandate)
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Within HR greater utilization in the expertise of the Ontario Municipal Human Resources Association with respect to best practices and information sharing to reduce the need to seek independent legal advice.
2.5.2 Fiscal Transparency
a. Goal: Gov 2.1: Implement A Community Friendly Awareness Campaign to educate public on how municipal funds are spent & Accounted for
  • Goal Type: Actionable
  • Status: Not Started
  • Comments: Was scheduled to do in 2021, will consider again in 2022, delayed due to Covid
b. Goal: Gov 2.2: Completion of the municipal Asset Management Plan (mandate)
  • Goal Type: Actionable
  • Status: Complete
  • Comments: Town Asset Management Plan was approved in July 2020. OPS does this yearly for assets under our control
c. Goal: Gov 2.3: An in depth financial review for capital assets (mandate)
  • Goal Type: Actionable
  • Status: Complete
  • Comments: OPS does this yearly for assets under our control
2.5.3 Municipal Services and Operations
a. Goal: Gov 3.1: Identify & apply efficiencies that provide value to citizens and/or staff as well as cost saving measures relating to operations and internal communications within the municipal system using Lean Methodologies and Continuous Improvement Process Model
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Several processes have been streamlined over the past year to move to more on-line services
b. Goal: Gov 3.2: Continuously review all by-laws and administrative requirements to ensure they are appropriate and necessary
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Examples include: Firearms; dogs; Procedural By-law; Delegation of Authority
c. Goal: Gov 3.3: Identify and pursue shared service opportunities with other area municipalities, the District and/or other partners where cost savings and efficiencies can be achieved
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Examples include: Fire services with Lake of Bays; Building Services with neighbouring Townships; I.T. support with District of Muskoka
d. Goal: Gov 3.4: Electronic Building Permit Software Acquisition (N.I)
  • Goal Type: Actionable
  • Status: Complete
  • Comments: Cloudpermit launched Jan 1 2021
e. Goal: Gov 3.5: Establish an accessibility reserve fund to complete projects to improve accessibility of municipal facilities. (mandate)
  • Goal Type: Actionable
  • Status: Not Started
  • Comments: There is a line item for accessibility to be spent each year, no reserve for accessibility
f. Goal: Gov 3.6: Review and realign ward boundaries to reflect an even distribution of electors per representative
  • Goal Type: Actionable
  • Status: Complete
g. Goal: Gov 3.7: Implement a customer service strategy (mandate)
  • Goal Type: Actionable
  • Status: Started
  • Comments: Coming Forward to Senior Management Team in 2021
h. Goal: Gov 3.8: Property standards (enforce policies and by-law; West End; improve/enforce by-law in all areas of town not just urban core but rural as well) - (Council Engagement Aug 8/19)
  • Goal Type: Passive
  • Status: Continuous
  • Comments: enforcement Continuous
i. Goal: Gov 3.9: No dumping (Council Engagement Aug 8/19)
  • Goal Type: Passive
  • Status: Continuous
j. Goal: Gov 3.10: Actionable municipal plans (cohesive with other plans and initiatives) - (Council Engagement Aug 8/19)
  • Goal Type: Passive
  • Status: Continuous
k. Goal: Gov 3.11: Ensure continual review and update of policies and measures to improve resiliency for a changing cyber security landscape
  • Goal Type: Passive
  • Status: Continuous
2.5.4 Human Resources
Goal: Gov 4.1: Create a Corporate Human Resources Strategic Plan to address the skills and abilities needed to move the organization forward to achieve the strategic direction of the municipality
  • Goal Type: Actionable
  • Status: Started
  • Comments: Research and analysis in progress. Succession Planning statistics have been compiled and reported to Senior Management Team (Jan/Feb). Currently writing content for strategic plan.

2.6 Communications

2.6.1 Strategic Resource Allocation
a. Goal: Com 1.1: Design a comprehensive and integrated corporate communications plan that identifies appropriate tools and messages to raise awareness of the Town’s programs and services and Council business
  • Goal Type: Actionable
  • Status: Started
  • Comments: A draft communication plan has been completed for SMT review. Goals need to be outlined and will provide to Senior Management Team shortly.
b. Goal: Com 1.2: Expand Digital Communications (Social Media, online services)
  • Goal Type: Passive
  • Status: Continuous
c. Goal: CW 1.3 Expand social media presence (Council Engagement Aug 8/19)

Comments: Status: Removed on November 29, 2019 by Resolution 309-19.

d. Goal: Com 1.4: “Plain English” and clear summary of proposals (advertising for Planning and road allowance closures) - (Council engagement Aug 8/19)
  • Goal Type: Passive
  • Status: Continuous
  • Comments: provincial regulations still require significant "non-plain" language
2.6.2 Community Engagement
a. Goal: Com 2.1: Expand engagement activities to inform the public of actions taken by Council and encourage public and staff input
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Examples include the myHuntsville engagement platform
b. Goal: Com 2.4: Community Engagement Platform Software License Extension and Video (New Initiative)
  • Goal Type: Actionable
  • Status: Complete
  • Comments: Engagement software renewed. Video not yet complete
c. Goal: Com 2.5: Engage the general public with respects to building permits and the documents associated with the applications
  • Goal Type: Actionable
  • Status: Complete
  • Comments: Building outreach - host annual contractors meetings at Home Depot, Cloudpermit info session held April 1
d. Goal: Com 2.6: Events and festivals (greater awareness; greater presence at events; notifying locals of upcoming events) - (Council Engagement Aug 8/19)
  • Goal Type: Passive
  • Status: Continuous
2.6.3 Marketing
a. Goal: Com 3.1: Continue to raise community awareness of emergency preparedness and management plan
  • Goal Type: Passive
  • Status: Continuous
  • Comments: Ongoing education activities such as Emergency Preparedness for Flooding. More communication to come throughout the year on other hazards.
b. Goal: Com 3.2: Acquire new software (old software unsupported) to run the LCD Marketing Screens and information (room assignments) screens in the Canada Summit Centre (NI)
  • Goal Type: Actionable
  • Status: Complete
  • Comments: Completed in 2019
c. Goal: Com 3.3: Update current corporate website
  • Goal Type: Actionable
  • Status: Complete
  • Comments: Completed in 2018